Thomas Eye Center
Patient ReviewsPatient Reviews
What people are saying
Rod H.
I had an emergency and I was seen the same hour I called. Wonderful !!!
Response from the owner:Rod, happy to help in any way we can. Thank you for your review.
Julie B.
Dr. Vetha listens well and moves forward with confidence. I have had many eye issues that are a little out of the norm. She trusts my ability to describe whatever I may be experiencing at the time and involves me in the chosen path to treat or correct the vision issue. Appointments begin on time, and while I never feel rushed, she does not waste time.
Response from the owner:We think she is amazing too! Thank you for your 5 star review!
Corie T.
Response from the owner:Thank you!
Scott W.
Thomas Eye Center has ALWAYS exceeded expectations for me. Dr. Thomas is the best in his field and I would recommend anyone who needs a new eye doctor or is not satisfied with your current doctor, to give Dr. Thomas a visit. You will NOT be disappointed. I would give him 6 stars if I could. Also, his office staff is very efficient and courteous in dealing with you before and after your exam.
Rachael S.
It was my first time going to the eye doctors and everyone at Thomas Eye Center made it a breeze. Dr. Vetha took the time to explain every step and option they provided. I felt very comfortable and heard during my appointment. Becca helped me pick out the perfect pair of glasses as well. I would highly recommend to everyone to use TEC. I can’t say enough good things about this experience.
Jack P.
I always feel extra special at Thomas Eye Center. The entire staff works hard to provide exceptional care.
Laurel Y.
Dr Thomas is thorough and kind. Everyone in the office is helpful. The office is very pleasant and calming.
Response from the owner:Thank you for choosing us. We appreciate your review.
Mary T.
By far the best experience I’ve had getting my eyes checked! Professional, extremely friendly and patient staff - wide selection of frames. Thank you Dr.Vetha and staff for helping me out - I love my glasses!!
Response from the owner:Thank you for your review, we appreciate you choosing us!
Robert Y.
Dr Thomas and his highly professional staff are awesome. I would highly recommend them to everyone.
Response from the owner:Thank you for choosing Thomas Eye Center Robert!
Faye R.
SUPER NICE PEOPLE
Response from the owner:We think the exact same of you! Thank you for your 5 star review!!
Ken M.
Response from the owner:Thank you!!
Grace H.
This was my first visit to Thomas Eye Group, and it was thoroughly enjoyable. Everything is clean and comfortable. There is a huge variety of glasses to choose from!
Dr. Thomas is so kind and professional. He did a great job with my assessments and gave me quality information.
Staff members were kind and helpful during my appointment.
Thank you Dr. Thomas, I will definitely be going back!
Dr. Thomas is so kind and professional. He did a great job with my assessments and gave me quality information.
Staff members were kind and helpful during my appointment.
Thank you Dr. Thomas, I will definitely be going back!
Response from the owner:Thank you for your kind review, we appreciate you choosing us!
Jennifer V.
Always very attentive and professional. Offered me water while I waited for the start of my appointment, stood up to greet me when I entered the building. And of course Dr. Thomas is always wonderful!
Response from the owner:Thank you for your review, we appreciate you choosing us!
IfOnlyIHad W.
Becca is simply amazing. Me and my mom both had the pleasure of receiving her assistance when choosing our glasses and helping us pick out a suitable pair.
I'm so glad she specified that the transition lens I was looking for was called XTRActive transitions. I didn't even know there were different types of transactions lens depending on your needs.
I couldn't be more grateful to Becca and the rest of the team at Thomas Eye Center. I always have a pleasant experience. So much positive energy and great attitudes there. Thank you
I'm so glad she specified that the transition lens I was looking for was called XTRActive transitions. I didn't even know there were different types of transactions lens depending on your needs.
I couldn't be more grateful to Becca and the rest of the team at Thomas Eye Center. I always have a pleasant experience. So much positive energy and great attitudes there. Thank you
Response from the owner:Thank you so much for this wonderful review! I'm sure you made Becca's day. We love hearing positive feedback!
nichole S.
Absolutely fabulous experience. My eye Dr suddenly shut down, I went to another place which was a first class nightmare. This was hands down the best overall experience. I have been visiting an eye DR for the past 35 years. This was even better than the place I was going to for 15 years. From check in to check out- A+
If you need a place to go- this is your place. Will definitely be recommending!
If you need a place to go- this is your place. Will definitely be recommending!
Response from the owner:Wow!! You have all of us smiling this morning. Thank you for your kind words in your review.
Cindy S.
Great staff!! Thorough, helpful, they work with my non-typical requests and needs! I love being a Thomas Eye Care patient!!
Response from the owner:You made our day! Thank you for your review.
Susan T.
Always receive friendly, professional, and quick appointments that keep my eyes healthy. For almost 30 years I have trusted my eye care to Thomas Eye Center and that includes an 86 mile round trip drive from my home. Totally worth the drive and the care I receive. Highly recommend.
Response from the owner:We love to see you coming! Thank you for always choosing us!
David J.
I’ve been a patient for over 10 years. This is the most well run office I have ever been in. Everyone is kind and relaxed. They always run on time. Dr. Thomas is always very kind and thorough. I couldn’t ask for anyone better!
Response from the owner:David,
Thank you for your kind words and your 5 Star Review. Appreciate your kindnesses.
Alex R.
Response from the owner:Thank you for your Five Star Review! Please let your friends and family know we are now accepting new patients.
David C.
Excelllent staff. Understood my needs and made arrangements on the fly to accommodate them. Dr. Thomas is the best.
Response from the owner:Thank you for choosing Thomas Eye Center, we appreciate your five-star review.
Richard B.
From the moment of my arrival the staff in every department treated me graciously and cheerfully! The services for my eye exams and prescriptions for my glasses have been flawless. Thank you, Thomas eye center, for a very pleasant experience.
01/22/2025
Richard Beam
01/22/2025
Richard Beam
Response from the owner:Thank you for your five-star review. You have all of us smiling on this rainy Monday morning.
Amit N.
Dr Vetha, Mackenzie, and the rest of the team at Thomas Eye Center are extremely personable, efficient, and professional. More importantly, it is clear that they are up to date with the most recent advances in optometry, and are able to offer the latest and greatest technology. Clean and modern as well, this clinic is a great choice for anybody needing optometry evaluation. Would recommend to family, friends, and colleagues without hesitation. 10/10.
Response from the owner:Thank you for your 5 Star Review, we appreciate you choosing us!
Laura S.
The staff was amazing!! From the receptionist to the optometrist. I highly recommend.
Response from the owner:Thank you for your wonderful review. We hope you will tell your family and friends about us! We are currently accepting new patients.
Natasha G.
My eye doctor went out of business unexpectedly. In a pinch I called Thomas Eye Center, and they got me in for an appointment the next day. Great communication. The staff was pleasant and very knowledgeable. On time & easy experience! Great selection of frames too!
Response from the owner:Thank you for your review, we hope you will refer your friends and family!
Shwee W.
Super professional and the staff was very nice. Simon picked out 2 pairs of glasses that look great on me. This is definitely the place to go for vision care.
Response from the owner:Thank you for your review. We appreciate you choosing Thomas Eye Center.
Megan B.
Great with my daughter!!
Response from the owner:Megan, Thank you for choosing Thomas Eye Center.
S D.
A quality choice for your eye health needs.
I’ve been coming here over the last 4 years for my yearly eye exam and prescription lenses. Every year the service is of a consistently high standard and I can say I’ve never had a bad experience in those years. The Thomas admin. staff and supporting eye testing staff are well trained and welcoming. I also like that they research and explain the prices before your appointment. Dr. Vetha is a personable professional, who I’ll continue to see while living in the area.
I’ve been coming here over the last 4 years for my yearly eye exam and prescription lenses. Every year the service is of a consistently high standard and I can say I’ve never had a bad experience in those years. The Thomas admin. staff and supporting eye testing staff are well trained and welcoming. I also like that they research and explain the prices before your appointment. Dr. Vetha is a personable professional, who I’ll continue to see while living in the area.
Response from the owner:Thank you for your 5 Star Review. We hope you will recommend all your family and friends!
Austin D.
Wonderful people, all around, but my experience was unique and frustrating for various reasons. I went in one year ago, for the specific purpose of getting prism lenses for a condition called strabismus (my eyes cross sometimes). I’ve had it all of my life, and I’ve had prisms before. It does not affect my vision in any other way. It’s an issue with the muscles around the eyes. I’ve always had perfect clarity, near and far, and the vision test I was given here said as much. I had no problem reading off every letter without skipping a beat. At the end of my exam I was told I’d be given a slight correction in my lenses anyway, and it may have been on me for not questioning, despite my confusion as to why, but I went with it thinking that a “slight correction” may not even be noticeable.
I was wrong.
After paying $1,000+, my new glasses blurred my vision to the point of headache. I couldn’t wear them throughout the day despite my repeated attempts. On my one month check up I expressed my concerns, and was told to keep wearing them and my eyes would adapt. I do not personally think that I should force my eyes to adapt to vision that is worse than their natural state.
I just wanted to have glasses that would unify my sight, and to be honest, improve my confidence. I know people walk into health care offices all the time claiming to know what ails them and what they need to cure it, and I know it’s exhausting for healthcare professionals, but in this case, I really did know what I needed, and felt pushed to pay for something I did not.
I was due for a yearly exam next week, and was reminded via text that included what felt like a warning that my examiner may suggest further tests with additional fees that are explicitly not covered by insurance. It left me with a bad taste, so I canceled.
I’ve decided to live with the fact of having spent $1000 for glasses that I only wear to help me watch movies.
I avoid hassle whenever possible.
Again, wonderful and kind people all around. I know they help so many people.
This was just my personal experience.
I was wrong.
After paying $1,000+, my new glasses blurred my vision to the point of headache. I couldn’t wear them throughout the day despite my repeated attempts. On my one month check up I expressed my concerns, and was told to keep wearing them and my eyes would adapt. I do not personally think that I should force my eyes to adapt to vision that is worse than their natural state.
I just wanted to have glasses that would unify my sight, and to be honest, improve my confidence. I know people walk into health care offices all the time claiming to know what ails them and what they need to cure it, and I know it’s exhausting for healthcare professionals, but in this case, I really did know what I needed, and felt pushed to pay for something I did not.
I was due for a yearly exam next week, and was reminded via text that included what felt like a warning that my examiner may suggest further tests with additional fees that are explicitly not covered by insurance. It left me with a bad taste, so I canceled.
I’ve decided to live with the fact of having spent $1000 for glasses that I only wear to help me watch movies.
I avoid hassle whenever possible.
Again, wonderful and kind people all around. I know they help so many people.
This was just my personal experience.
Suzanne L.
Response from the owner:Thank you for your 5 Star Review!
Richard W.
I recently went in for glasses and had a very good exam and ordered glasses thru Beeca. She was very professional, courteous and helpful. She disclosed what my insurance would pay and what my portion would be. She told me it would be up to 7 days for them to arrive (actually arrived in 2 days). Overall experience was excellent.
Response from the owner:Richard, you just made Becca's day! Thank you for your 5 Star Review!
John Mark W.
My recent optometrist appointment exceeded my expectations in every aspect. Dr. Kaj Vetha’s exceptional expertise, taking the time to thoroughly explain each step of the examination and answering all my questions with patience. The customer service was outstanding, creating a welcoming and efficient atmosphere from check-in to departure. Ashley got me checked in and out with no problems. Mackenzie did a great job starting my appointment off and also taking pictures of my eyes after I visited with the doctor. The support staff demonstrated genuine care, making the entire experience pleasant. Additionally, the optician, Rebecca, provided valuable assistance in choosing the perfect frames, ensuring a seamless transition from the examination to selecting eyewear. Overall, the professionalism, friendliness, and competence displayed by the entire team at Thomas Eye Center make this optometry practice stand out, and I wholeheartedly recommend it to anyone in need of eye care.
Response from the owner:Thank you for your 5 star review. We appreciate you choosing us.
Leslie B.
I have been coming to see Dr. Thomas and his team for years. They are excellent and there is no where else I rather go to have my eye exam. They always go the extra mile and the staff is super friendly and helpful.
Response from the owner:Leslie, you have made our day. Thank you for this review.
Eleanor B.
Everyone here is always pleasant and helpful as well as knowledgeable. Always willing to answer any questions I have about procedures, costs, and services.
Response from the owner:Thank you for choosing us, we appreciate you!
Daniel B.
Great service. Very professional and knowledgable. Would highly recommend to everyone.
Response from the owner:Thank you for your 5 Star Review. We appreciate you!
Julie J.
I had my yearly appointment this afternoon at Thomas Eye Center. It has a nice atmosphere and is always decorated for the season. Every employee is so friendly and caring. Dr Kaj Vetha is so kind and is very thorough! I enjoy going there. Julie Jenkins
Response from the owner:Thank you for this review! We love hearing positive feedback from our patients!
Yadu H.
We had a great experience with Thomas Eye Center!
I took my 2 year old in for his first check-up and Dr. Vetha, Mackenzie and all the staff were amazing with him. They were incredibly patient and understanding and did a great job explaining what they were doing every step of the way. Most importantly, they made it an enjoyable experience for my son. He even got to pick out a toy from the Treasure Chest when he was done. We will definitely be back next year!
I HIGHLY recommend Thomas Eye Center!
I took my 2 year old in for his first check-up and Dr. Vetha, Mackenzie and all the staff were amazing with him. They were incredibly patient and understanding and did a great job explaining what they were doing every step of the way. Most importantly, they made it an enjoyable experience for my son. He even got to pick out a toy from the Treasure Chest when he was done. We will definitely be back next year!
I HIGHLY recommend Thomas Eye Center!
Response from the owner:Thank you for sharing your experience with us! We appreciate your 5 Star Review.
Cathy O.
I just wanted to give Congratulations!
What a game!
Miss you all♥️
What a game!
Miss you all♥️
Response from the owner:Miss you too!
TMU Soccer 2.
The doctors are nice enough and the people are nice but they focus on pushing you to their glasses. Also, they hound a person to death confirming and reconfirming fees and appointments. For my recent appointment, I confirmed on the first call and then they texted and called 7 more times. Absolutely ridiculous!!!! I complained to staff and got a canned answering that they had prepared, so it was obvious that this is a common complaint. After 8 years of this annoying behavior, I’m going elsewhere with my business.
Response from the owner:TMU Soccer 22, very sorry to hear about your experience in our office. We can always set your preferences on notifications and reminders in any manner you would like. If that was not offered, I sincerely apologize. Our doctors and our staff are nice people, thank you for saying this in your review. After 8 years of service we are sorry that you are leaving us due to something we could have easily corrected.
Candice M.
Our family always enjoys the experience at THC. The staff is always friendly and helpful. Dr. Kaj does a great job explaining the benefits of why our glasses our important and help our individual eye health needs.
Response from the owner:Thanks so much! We appreciate your 5 Star Review.
Ken E.
First time patient. You know how sometimes with eye visits, you feel like it's a bunch if robots going thru the motions? Not here. Everyone from reception to testing to the doctor's time to the eyewear specialist, everybody was genuinely nice and personable and knowledgeable. Every step was thoroughly explained, every test was described well. There were options I could choose without feeling pressured. Didn't have to wait--they were waiting on me when I walked in! Never left an eye appointment feeling better than when I arrived until today.
Response from the owner:Ken, Thank you for choosing Thomas Eye Center. We appreciate your 5 Star Review!
Karla L.
I recently had an appointment at Thomas Eye Center in Athens, GA, and I had a great experience. The staff was friendly and professional from the moment I walked in, and they made me feel welcome and comfortable.
Dr. Vetha was amazing. She carefully listened to my concerns and explained every step of the eye examination process in detail. Her expertise and attention to detail were evident, and I felt confident in her ability to provide me with the best care possible.
The office/clinic at Thomas Eye Center is modern and efficient. It was clean and well-equipped with the latest technology, and the entire process was seamless. The wide selection of eyeglasses and the staff's assistance in choosing the perfect pair further enhanced my experience.
My visit to Thomas Eye Center was a positive and pleasant experience. I highly recommend Dr. Vetha and the entire team to anyone in need of eye care. I'll definitely be returning for my future eye care needs!
Dr. Vetha was amazing. She carefully listened to my concerns and explained every step of the eye examination process in detail. Her expertise and attention to detail were evident, and I felt confident in her ability to provide me with the best care possible.
The office/clinic at Thomas Eye Center is modern and efficient. It was clean and well-equipped with the latest technology, and the entire process was seamless. The wide selection of eyeglasses and the staff's assistance in choosing the perfect pair further enhanced my experience.
My visit to Thomas Eye Center was a positive and pleasant experience. I highly recommend Dr. Vetha and the entire team to anyone in need of eye care. I'll definitely be returning for my future eye care needs!
Response from the owner:We so appreciate your kind words in this 5 Star Review. Thank you for choosing us!
Deetra M.
The entire staff is awesome. Everyone was warm and welcoming. Becca, Simon and Mackenzie were extremely helpful in optical.
Response from the owner:Thank you for your 5 Star Review, those three are wonderful. Thank you for your recognition.
Eulin G.
Response from the owner:Thankyou for choosing Thomas Eye Center, we appreciate your 5 Star Review!
Stephanie B.
I have been Dr. Thomas and staff's patient for more than 20 years. He and they are truly wonderful! This past Friday I picked up a new pair of reading glasses. After I spent some time with them that evening and throughout the weekend I was anxious because they wouldn't stay on my face plus I couldn't see well with them unless I constantly squinted. Come Monday I called to see what could be done. A lovely young woman named Alyssa asked me to come on down to the office. I did and the first thing she said was, "Your nose pieces aren't right." She proceeded to replace them and handed the glasses back to me. Well, let's just say that now I can see you from here! I have been seeing perfectly and have not squinted even once. The whole staff at Thomas Eye Associates is outstanding! You'll get a thorough exam, excellent prescription and some of the most pleasant people around! Alyssa deserves not only a large, well deserved raise, but also at least 3 dozen of her favorite cookies. Stephanie Binkley
Response from the owner:Thank you for your 5 Star Review. We appreciate you choosing us every year!
Sabrina Y.
This office is so nice and clean. The staff is professional and kind. I felt like I learned a lot and everyone made the process seamless. This was my best experience at an eye dr ever!! Thank you so much for all you do for your patients.
Response from the owner:Thank you for choosing us! We hope you will refer us to family and friends!
Matthew S.
Update 4/11:
A series of other events with another Athens’ eye dr. that took my insurance lead be back to Thomas Eye to try and just buy the frames. Before coming in, I called and briefed them on the situation. They honestly answered that I would need to come in to try and make the lenses fit the frame. 10 mins later I walked in and was greeted. The optical manager worked with me and I had an overall positive experience with her. She noted that she had read my previous review and I expressed the main thing that lead me to give a 2-star review initially was I left feeling I was the only one trying to think of a sensible solution to my problem. They gave me black or white answers to my questions and a metaphorical shoulder shrug when things looked like the only solution was drop a boatload of cash on new lenses and frames. I felt she heard my criticism and affirmed that this is something they should be doing.
Back to my transaction, it was confirmed that my frames couldn’t be fixed and that the lenses didn’t fit the new frame exactly. I’m not 100% sure, but my impression is that it’s kinda of a hassle for lenses to be trimmed down so I did need to slightly push to see if they would trim my lenses to fit the frames I would buy. After a closer look, they agreed it could be done. 30 minutes later, I CAN SEE! Thank you for working with me on a sensible solution and I’m gonna fight my employer now to change vision insurance Thomas carries.
Appointment was on 4/4/24. A frame I purchased from here a couple years ago broke (SALT) and needed a replacement. Verified via phone call to this office if they took a specific insurance (Superior Vision by MetLife) and if they had the frame was in stock. They confirmed both to be correct so I made an appointment for 2 days later. I planned my entire day around this visit. When I got into the office, they told me they do not take the insurance. They had the frame, but because the brand hand-makes their frames, it wasn’t a simple replacement. Everyone was pleasant, but a major inconvenience all around.
A series of other events with another Athens’ eye dr. that took my insurance lead be back to Thomas Eye to try and just buy the frames. Before coming in, I called and briefed them on the situation. They honestly answered that I would need to come in to try and make the lenses fit the frame. 10 mins later I walked in and was greeted. The optical manager worked with me and I had an overall positive experience with her. She noted that she had read my previous review and I expressed the main thing that lead me to give a 2-star review initially was I left feeling I was the only one trying to think of a sensible solution to my problem. They gave me black or white answers to my questions and a metaphorical shoulder shrug when things looked like the only solution was drop a boatload of cash on new lenses and frames. I felt she heard my criticism and affirmed that this is something they should be doing.
Back to my transaction, it was confirmed that my frames couldn’t be fixed and that the lenses didn’t fit the new frame exactly. I’m not 100% sure, but my impression is that it’s kinda of a hassle for lenses to be trimmed down so I did need to slightly push to see if they would trim my lenses to fit the frames I would buy. After a closer look, they agreed it could be done. 30 minutes later, I CAN SEE! Thank you for working with me on a sensible solution and I’m gonna fight my employer now to change vision insurance Thomas carries.
Appointment was on 4/4/24. A frame I purchased from here a couple years ago broke (SALT) and needed a replacement. Verified via phone call to this office if they took a specific insurance (Superior Vision by MetLife) and if they had the frame was in stock. They confirmed both to be correct so I made an appointment for 2 days later. I planned my entire day around this visit. When I got into the office, they told me they do not take the insurance. They had the frame, but because the brand hand-makes their frames, it wasn’t a simple replacement. Everyone was pleasant, but a major inconvenience all around.
Response from the owner:It was a pleasure seeing you today and we appreciate the opportunity to help you to see better again.
David E.
Great experience with Dr. Thomas and all of Thomas Eye Center! Felt incredibly confident in everyone that I interacted with and it was so fun to pick out new frames and lenses that worked for me. Excited to continue a relationship with my new eye doctor, highly recommend anyone go there for the best of the best! It is also a beautiful and very welcoming office. Go get your eyes checked!
Response from the owner:Thank you for your wonderful review! We appreciate you choosing us.
Teri M.
Been going to Thomas eye center for 2 years now after marrying into a family that has been going for 20+ years. Love the staff and how friendly they are. Love the selection and how knowledgeable everyone is. Sarah in the gallery was amazing. She was brutally honest (which I loved) and helped me pick the perfect pair of glasses!!
Response from the owner:Teri, thank you for your 5 star review! That was actually Becca that helped you in gallery. We all enjoy her straightforwardness.
Marissa S.
Omg just had the best eye doctor experience from y'all!!! Thank Ashley, Alyssa, Jennifer, Ana, Sarah, David, and Dr. Thomas !!! You guys are awesome, keep up all the great work you do in helping us see clearly!! Will Definitely see yall again!! Peace and love.
Response from the owner:Thank you for choosing us! We appreciate your review. Please share your experience with friends and family!
lisa L.
Just completed my annual eye exam with Dr. Vetha. She is amazing! Kyle and Alyssa were outstanding with their customer service today. Another reminder of why my entire family trust their vision with this practice. Highly recommend.
Response from the owner:Lisa, thank you for your 5 Star Review. We appreciate your kind words.